Overview
The Digital Personal Data Protection Act 2023 (DPDP Act) is India's primary data protection law. As a platform that processes personal data of Indian citizens, Dhor.in is a Data Fiduciary under this Act — meaning we are legally obligated to protect your data and honour your rights.
This page explains all your rights under the DPDP Act 2023 and exactly how to exercise each one.
All data rights requests are handled confidentially, free of charge, and within the statutory timelines mandated by the DPDP Act 2023.
Your Rights at a Glance
Right to Access
Section 11 – DPDP Act 2023
You can request a complete copy of all personal data Dhor.in holds about you — in a machine-readable format. We will deliver it within 30 days, free of charge.
Right to Correction
Section 12 – DPDP Act 2023
If any information we hold is inaccurate or incomplete, you have the right to correct it. Most profile data can be corrected directly in-app. For data outside the profile editor, raise a request.
Right to Erasure (Right to Be Forgotten)
Section 12 – DPDP Act 2023
You can request permanent deletion of your account and all associated personal data. We will process the deletion within 30 days. Certain data may be retained for legal compliance (e.g., donation receipts for tax purposes).
Right to Data Portability
Section 11 – DPDP Act 2023
You can export your data in a structured, commonly used, machine-readable format (JSON/CSV) at any time. This includes your profile, activity history, connections, and contributions.
Right to Withdraw Consent
Section 6 – DPDP Act 2023
You gave us consent to use your data for specific purposes — like matrimony matching, job visibility, or business directory listing. You can withdraw any specific consent at any time without deleting your account.
Right to Grievance Redressal
Section 13 – DPDP Act 2023
If you believe your rights under the DPDP Act 2023 have been violated, you can file a complaint with our Data Protection Officer. If unresolved, you may escalate to the Data Protection Board of India.
Nominate a Person
Under Section 14 of the DPDP Act 2023, you may nominate another individual to exercise your data rights on your behalf in the event of your death or incapacity.
To submit a nomination, email privacy@dhor.in with the full name, Aadhaar number, and contact details of your nominee. We will verify and update your record within 10 business days.
Data Retention Periods
We retain data only for as long as necessary. Here are the retention periods for each category:
| Data Category | Retention Period | Legal Basis |
|---|---|---|
| Account & Profile Data | Until account deletion + 30 days | Account operation |
| Matrimony Preferences | Until you disable matrimony module | User consent |
| Donation Records | 7 years | IT Act 2000 / Income Tax Act compliance |
| Payment Transactions | 7 years | Financial record-keeping compliance |
| Audit Logs | 5 years | Security & legal compliance |
| Analytics (Anonymised) | 2 years (aggregated only) | Legitimate interest |
| OTP Verification Logs | 90 days | Security audit trail |
Submit a Data Rights Request
For any data rights request — access, correction, deletion, or consent withdrawal — contact our Data Protection Officer:
All requests are acknowledged within 24 hours and resolved within the statutory timeline of 30 days (or 7 days for urgent matters).